Cookie Policy

1. Introduction

This Cookie Policy explains how Yousef Afandi LTD, together with its relevant affiliates, branch operators, franchisees, partners, and service providers, as applicable (“Yousef Afandi”, “we”, “us”, or “our”), uses cookies and similar technologies on www.yousefafandi.com and any related webpages, online booking tools, contact forms, newsletter forms, franchise inquiry forms, and other online services made available through the website (together, the “Website”).

This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions. By continuing to use the Website, you acknowledge that cookies and similar technologies may be used as described in this Cookie Policy. Where required by applicable law, we will ask for your consent before using non-essential cookies, pixels, tags, or similar tracking technologies.

2. What Are Cookies?

Cookies are small text files placed on your browser or device when you visit a website. They allow the website to recognize your device, remember preferences, support functionality, understand how the website is used, and improve user experience.

Similar technologies may include pixels, tags, scripts, local storage, session storage, device identifiers, software development kits, tracking URLs, conversion APIs, analytics tools, and advertising measurement tools. In this Cookie Policy, references to “cookies” include these similar technologies where applicable.

3. Why We Use Cookies

We may use cookies and similar technologies for the following purposes:

To operate the Website and make core features work properly.

To enable booking, branch selection, forms, newsletter sign-up, security, and language or country preferences.

To remember your choices and improve your browsing experience.

To understand how visitors use the Website, which pages are viewed, and how the Website performs.

To measure visits, traffic sources, campaign performance, booking interest, form submissions, and service-page engagement.

To detect technical issues, prevent misuse, support security, and improve Website reliability.

To measure advertising effectiveness, attribute conversions, build or refine audiences, retarget visitors, and show or measure relevant advertising on platforms such as Meta, Google, TikTok, Snapchat, X, and similar providers.

4. Types of Cookies We May Use

The Website may use strictly necessary cookies, performance and analytics cookies, functionality cookies, advertising and marketing cookies, and social media or embedded-content cookies.

Strictly necessary cookies are required for the Website to function. They may support security, page loading, form submission, booking sessions, fraud prevention, and privacy choices.

Performance and analytics cookies help us understand how the Website is used and how it performs. This may include tools such as Google Analytics and similar analytics services.

Functionality cookies help remember choices such as country, branch, language, form preferences, display settings, or other Website preferences.

Advertising and marketing cookies help measure campaigns, attribute conversions, create or refine advertising audiences, support retargeting, and measure interactions with ads on platforms such as Meta, Google, TikTok, Snapchat, X, and similar providers.

Social media and embedded-content cookies may be used where the Website includes embedded content, social sharing features, maps, videos, or links to third-party platforms.

5. Strictly Necessary Cookies

Strictly necessary cookies are required for the Website to function and cannot usually be switched off through our cookie tools. They may be used to load pages, maintain security, remember privacy choices, submit forms, manage sessions, prevent fraud, or support booking-related functionality.

Because these cookies are essential, they do not normally require consent under many cookie laws. You may be able to block them through your browser settings, but parts of the Website may not work correctly if you do.

6. Google, Google Analytics, and Google Advertising Tools

We may use Google technologies, including Google Analytics, Google Tag Manager, Google Ads, Google conversion tracking, and other Google services, to understand Website usage, measure traffic, analyze booking and form activity, measure advertising performance, and improve campaigns.

Google technologies may collect or receive information such as IP address, device and browser information, pages viewed, links clicked, referring URLs, approximate location, session activity, ad click identifiers, conversion events, and other usage information.

Depending on configuration, Google tools may help us understand how users arrive at the Website, which services or branches users view, whether users complete booking or contact flows, and how advertising campaigns perform across Google services and partner websites.

Where required by applicable law, we will use Google Analytics and Google advertising cookies only after you provide consent through the Website’s cookie banner or preference tool.

7. Meta Technologies

We may use Meta technologies, including Meta Pixel, Meta advertising tools, Meta conversion measurement, and related tools for Facebook, Instagram, and other Meta services.

Meta technologies may help us measure campaign performance, understand interactions with our ads and Website, create or refine advertising audiences, retarget Website visitors, measure conversions, and improve the relevance of our marketing.

Meta may collect or receive information from the Website, such as pages viewed, button clicks, booking or inquiry events, device and browser information, IP address, ad identifiers, and related event data. If configured, some information may be hashed or otherwise protected before being shared for matching or conversion measurement.

Where required by applicable law, we will use Meta advertising and measurement cookies or pixels only after you provide consent.

8. TikTok Technologies

We may use TikTok technologies, including TikTok Pixel, TikTok advertising tools, and related campaign measurement technologies.

TikTok technologies may help us measure visits, campaign performance, ad interactions, booking interest, form submissions, and other Website events. They may also support retargeting, audience creation, and campaign optimization.

TikTok may collect or receive information such as IP address, device information, browser information, pages visited, event data, click identifiers, and advertising identifiers, depending on configuration and your consent choices.

Where required by applicable law, we will use TikTok advertising and measurement cookies or pixels only after you provide consent.

9. Snapchat Technologies

We may use Snapchat technologies, including Snap Pixel, Snapchat advertising tools, and related campaign measurement technologies.

Snapchat technologies may help us measure campaign performance, understand how users interact with Snapchat ads and the Website, support retargeting, and measure booking, contact, newsletter, franchise, or other conversion events.

Snapchat may collect or receive information such as device and browser information, IP address, page views, click identifiers, conversion events, and other usage or advertising data, depending on configuration and your consent choices.

Where required by applicable law, we will use Snapchat advertising and measurement cookies or pixels only after you provide consent.

10. X Technologies

We may use technologies provided by X, formerly known as Twitter, including X advertising tags, pixels, conversion tracking, and related campaign measurement tools.

X technologies may help us measure advertising performance, understand interactions with our Website after users view or click ads, support audience creation, retarget visitors, and measure conversion events.

X may collect or receive information such as device and browser information, IP address, page views, click identifiers, event data, and advertising identifiers, depending on configuration and your consent choices.

Where required by applicable law, we will use X advertising and measurement cookies or pixels only after you provide consent.

11. Other Advertising, Analytics, Booking, and Technology Providers

We may also use similar technologies from other advertising, analytics, booking, payment, customer relationship management, hosting, security, map, social media, and communication providers.

These providers may help us operate the Website, process bookings or inquiries, protect the Website, measure performance, manage campaigns, communicate with customers, analyze business trends, or improve the customer experience.

The exact providers, cookies, identifiers, and durations may change over time depending on Website updates, campaign setup, booking tools, security tools, and third-party integrations. We will update this Cookie Policy or our cookie settings tool where required by applicable law.

12. Events We May Measure

Through cookies, pixels, tags, analytics scripts, and similar technologies, we may measure Website events such as page views, service-page visits, branch selections, booking starts, booking confirmations, contact form submissions, newsletter sign-ups, franchise inquiry submissions, clicks on phone, WhatsApp, email, map, and social media links, and interactions with advertisements.

These events help us understand Website performance, customer interest, campaign effectiveness, and user journeys. They may also help us improve our services, content, branch information, advertising, and booking experience.

13. How Long Cookies Stay on Your Device

Cookies may be session cookies or persistent cookies. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them.

The duration of a cookie depends on its purpose, settings, and provider. Some security or session cookies may last only for the browsing session, while analytics, advertising, or preference cookies may remain for longer periods unless deleted or blocked.

Because third-party providers may change their cookie names, identifiers, and retention periods, the specific technical list should be confirmed through a live cookie scan and reflected in the Website’s cookie banner or preference tool where required.

14. Managing Your Cookie Choices

Where the Website provides a cookie banner or preference center, you can use it to accept, reject, or manage non-essential cookies. You may update your choices at any time by using the Website’s cookie settings tool, if available.

You can also control cookies through your browser settings. Most browsers allow you to block cookies, delete cookies, receive warnings before cookies are stored, or configure cookie preferences for specific websites.

If you block or delete cookies, some parts of the Website may not work correctly, and your preferences may need to be reset.

15. Consent to Non-Essential Cookies

Where required by applicable law, we will request your consent before placing non-essential cookies, pixels, tags, or similar technologies, including analytics, advertising, retargeting, marketing, and certain functionality cookies.

Your consent should be freely given, specific, informed, and based on a clear action, such as selecting cookie preferences or clicking an acceptance button. You may withdraw or change your consent at any time where a cookie settings tool is available.

Strictly necessary cookies may continue to operate even if you reject non-essential cookies, because they are required for the Website to function.

If you reject non-essential cookies, we will not intentionally place non-essential Website cookies covered by your rejection choice. However, your separate interactions with third-party platforms, such as Meta, Google, TikTok, Snapchat, X, or other services, may still be governed by those platforms’ own privacy settings, cookies, and policies.

16. Browser and Platform Controls

You can usually manage cookies through your browser settings. The process depends on the browser and device you use. You should consult your browser’s help section for instructions on how to delete, block, or manage cookies.

You may also be able to manage advertising and personalization choices directly through third-party platforms, such as Meta, Google, TikTok, Snapchat, X, and other advertising or social media providers. These controls are managed by the relevant third party and may not fully control cookies placed directly by the Website.

17. Do Not Track and Global Privacy Controls

Some browsers or devices may offer “Do Not Track,” Global Privacy Control, or similar privacy signals. Because technical standards and legal requirements may vary by jurisdiction, the Website may not respond to every signal automatically.

Where applicable law requires recognition of specific browser-based privacy signals or opt-out mechanisms, we will take reasonable steps to comply.

18. Cookies and Personal Information

Cookies may collect or be linked to personal information, such as IP address, device identifiers, online identifiers, browsing behavior, location information, marketing identifiers, click identifiers, conversion identifiers, or information connected with form submissions or bookings.

Where cookies involve personal information, we process that information in accordance with our Privacy Policy and applicable data protection laws. Please review our Privacy Policy for more information about how we collect, use, share, retain, and protect personal information.

19. Third-Party Responsibility

Third-party platforms may control their own cookies and similar technologies. This includes platforms such as Meta, Google, TikTok, Snapchat, X, booking providers, payment providers, map providers, analytics providers, and social media platforms.

When you use or interact with a third-party service, that third party may collect and process personal information under its own terms, privacy policy, and cookie policy. We are not responsible for the privacy, cookie, security, or tracking practices of third-party websites or platforms that we do not control.

20. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our Website, cookies, technologies, third-party providers, legal requirements, or business operations.

The updated Cookie Policy will be posted on the Website with a revised effective date or updated version. Your continued use of the Website after the updated Cookie Policy is posted means you acknowledge the updated Cookie Policy, unless applicable law requires a different form of notice or consent.

21. Contact Us

If you have any questions about this Cookie Policy or how we use cookies and similar technologies, please contact us using the contact form available on the Website or through the contact details below:

Yousef Afandi LTD
Amman, Jordan
Email: info@yousefafandi.com
Website: www.yousefafandi.com